These conversational interfaces will be born on the devices you use today, as an additional entry point, as an additional experience.” Other examples of chatbots already launched include: The Wall Street Journal The WSJ’s Facebook chatbot will update you with headlines and news from the venerable paper.
The Weather Channel When you want your weather via chatbot, you have lots of options (including a cat wearing a poncho on Facebook Messenger) but The Weather Channel’s chatbot gives you the forecast direct from the National Weather Service inside your Kick messenger.
HP Print Bot Effortlessly print documents from your Facebook Messenger window, courtesy of HP.
Burger King Burger King is developing a Facebook chatbot to effortlessly take your order and have it ready for you at your preferred location.
Robo Chat, which offers 24/7 support, will be available on the home loan section of UBank’s website and will be available to guide customers through the application form, by providing real-time input on questions like “what term do you offer on home loans? ” It aims to help reduce the time needed for customers to complete the form by offering on-the-spot help.
Built with IBM Watson, the firm says it still in training and will continue to learn as more customers engage with it, becoming smarter and more user-friendly over time.
And, securing one of the most competitive rates in the market could help a customer save thousands of dollars in interest over the life of a loan.
” Match.com, the dating site launched what it described as the first ‘dating bot’, to help people find love through use of artificial intelligence.
In recent weeks and months there have been a number of high profile company announcements of chatbot launches.
These include: UBank, one of Australia’s leading digital only banks, who unveiled Robo Chat, the countries first virtual assistant to help potential home buyers and refinancers complete their online home loan applications.
“Our goal is to deliver simpler, better, smarter banking to our customers and Robo Chat will help deliver on this by streamlining the application form,” said Lee Hatton, CEO of UBank.
“If you’ve gathered all of your paperwork, the form can be completed in as little time as it takes you to have your breakfast.
It is predicted to grow at a CAGR of 27.8% in terms of revenue, within a forecast period from 2016 to 2024.